Questions and answers

Send a quote request with your ZIP code and cleaning needs. We follow up to discuss service availability and possible dates. Your request does not confirm an appointment, and we do not collect payment or card details.

Get a quote

Share your name, email, phone number, ZIP code and cleaning needs. A real person follows up to discuss the scope, price and available dates. We agree the details with you before booking a visit.

Get a quote

Yes. Request a one-time clean first. If you later want regular help, we discuss the scope, team and schedule with you before confirming a recurring plan.

Regular cleans every week, every 2 weeks or every 4 weeks. One-time cleans, deep cleans, and move-in or move-out cleans. You can add extras to any clean.

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Want your home kept clean week after week? Choose a regular clean. Need every room cleaned top to bottom? Choose a deep clean. Moving? Book a move-in or move-out clean. If your home has not had a deep clean in a while, start with one. Then regular visits keep it that way.

About deep cleans

The time needed depends on the size and condition of your home, your pets and any extras. Tell us what you need, and we discuss the scope and expected time with your quote.

Your team brings all cleaning supplies, a vacuum and a mop. Want us to use your own products? Leave them out and add a note to your booking.

Not much. Clear counters and floors where you can, and put away valuables. Leave a note about anything special, like a room to skip.

How to get your home ready

Yes. Tell us about your pets when you book. Your team learns your home and your pets, and follows your notes, like which doors to keep shut.

Your quote depends on your home size, its condition, the type of clean, any extras and how often you need us. We discuss these details with you and agree the price before scheduling a visit.

See our prices

We provide a personal quote for your home. Tell us your ZIP code, home size and cleaning needs, and we follow up to discuss pricing and availability. There is no payment or card collection on this website.

Get a quote

Frequency can affect the work required and your quote. We assess your home and cleaning scope rather than promising a fixed discount. A first deep clean and later upkeep may need different amounts of time.

Extras can change the time and price of a clean. Tell us what you need, such as inside the oven or fridge, laundry or fresh sheets. We include the agreed extras in your personal quote before scheduling.

Tell us which rooms and tasks you need help with. We discuss the scope and any minimum visit requirements with your quote before you decide.

We aim for a familiar regular team. If someone is unavailable, we contact you to agree a replacement or another date.

About our teams

If someone is unavailable, we contact you to agree a replacement or another date. We tell you who is coming before the visit and share the agreed cleaning notes with the assigned team.

We check identity, the right to work in the US and background before assigning a cleaner to your home. No one receives your keys or access details before these checks are complete.

Insurance information is available on request. Tell us about building requirements before we agree a visit.

We will review each team lead's paid cleaning experience. Everyone will train on our room-by-room checklist before their first clean.

Yes. Tell us which rooms to skip, your priorities and any delicate items. We agree the notes before the visit and share them with the assigned cleaners. To update them, text us at (571) 758-3276. Keep private entry codes out of the website forms.

No. We do not collect payment or card details on this website. A quote request does not book an appointment or commit you to a purchase.

There is no checkout or payment collection on this website. We discuss the service details, price and payment arrangements with you before you agree to a clean.

No. Do not send card details through the quote request, contact form, email or text. This website only collects the information needed to discuss your cleaning request.

Tipping is never expected. If you would like to say thanks, a tip in cash goes straight to your team.

How much to tip

A quote request does not create a recurring commitment. Before you agree to a visit or recurring plan, we discuss the service details and any cancellation terms with you.

Call or text us as soon as you need to move or skip an agreed visit. We discuss the options and any terms agreed before that visit. Changing or withdrawing a quote request is free; this website does not apply automatic cancellation fees.

Call or text us. You can withdraw an unconfirmed quote request at no cost. For a visit already agreed with you, the cancellation terms discussed before confirmation apply. There is no automatic charge through this website.

Yes. Tell us whether every week, every 2 weeks or every 4 weeks would work better. We discuss the updated schedule and price with you before changing the plan.

Yes. Pause for a trip or a busy month. Just text or email us.

Tell us within 24 hours, by text or email. We call you the same day, then come back and fix it, free.

We discuss access arrangements with you before your first clean. You can tell us whether you expect to be home in your quote request. Do not send keys, access codes or alarm details through this website.

Do not send keys, access codes or alarm details through this website. Before an agreed visit, we discuss an access method with you. Access details are for the assigned team and the owner or authorized scheduler who needs them to arrange your clean. If you entrust us with a key, we agree how it will be stored and returned; return is arranged within 7 days of your request.

We call or text you and wait up to 15 minutes if we cannot get in. If access still cannot be arranged, we discuss rescheduling. Any applicable cancellation or access terms are agreed with you before confirming the visit; this website does not charge a lockout fee.

Yes. Your team works around you. Tell them which room to start in, or which room to leave until last.

Call or text us as soon as you notice, ideally within 48 hours. Tell us the visit date and what happened, and share photos if useful. We aim to acknowledge your report within 2 business days, review it with you and the team, and discuss an appropriate repair, replacement or refund where we are responsible. Reporting later does not remove any rights you have under applicable law.

We clean homes in McLean, Great Falls, Vienna, Brambleton, Clifton, Tysons, Oakton, Reston, Fairfax Station, Ashburn, Arlington, Alexandria, Burke, Centreville, Chantilly, Fairfax, Falls Church, Herndon, Lorton, Old Town Alexandria, Aldie, Leesburg, Middleburg, Purcellville and Round Hill, South Riding, Sterling, Bristow, Gainesville and Haymarket. Enter your ZIP code to check your street.

See our areas

McLean 22101 and 22102. Great Falls 22066. Vienna 22180, 22181 and 22182. Brambleton 20148. Clifton 20124. Tysons homes use 22102 and 22182. Oakton 22124. Reston 20190, 20191 and 20194. Fairfax Station 22039. Ashburn 20147. Arlington 22201, 22205, 22207 and 22213. Alexandria 22307, 22308 and 22309. Burke 22015. Centreville 20120 and 20121. Chantilly 20151. Fairfax 22030, 22031, 22032 and 22033. Falls Church 22041, 22042, 22043, 22044 and 22046. Herndon 20170 and 20171. Lorton 22079. Old Town Alexandria 22314. Aldie 20105. Leesburg 20175 and 20176. Middleburg 20117. Purcellville and Round Hill 20132 and 20141. South Riding 20152. Sterling 20164, 20165 and 20166. Bristow 20136. Gainesville 20155. Haymarket 20169.

Join the waitlist. We will tell you the day we start in your area.

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We arrange cleaning at your home. Call or text (571) 758-3276, or use our contact form, for service questions or to request mailing details for a formal notice.